Organizational Justice, Technology Utilization, and Well-Beings Among Chinese Police Officers

Abstract

The widespread use of digital technologies, such as big data, artificial intelligence, and the Internet, has led to significant changes in policing. Nonetheless, little research has examined how organizational factors are linked to police officers’ job satisfaction and occupational stress through the effectiveness and difficulty of applying digital technology in policing. Based on survey data collected from Chinese police officers, we assessed the direct correlations between organizational support and supervisor justice and job satisfaction and occupational stress, and the mediating role of technology efficacy and technology difficulty. We found that organizational support was positively related to police officers’ job satisfaction, and both technology efficacy and technology difficulty were negatively connected to occupational stress. Supervisor justice was positively related to job satisfaction and negatively associated with digital technology difficulty and occupational stress. The indirect relationships between organizational support and supervisor justice and job satisfaction and stress were mainly through technology difficulty.