Child Life Specialists Decrease Procedure Time, Improve Experience, and Reduce Fear in an Outpatient Blood Drawing Lab (CLS Decrease Procedure Time)

Author:

Getchell, Kirsten1,McCowan, Kate1,Whooley, Erin1,Dumais, Christine1,Rosenstock, Addie1,Cole Alexandra1ORCID,DeGrazia Michele23ORCID

Affiliation:

1. Boston Children’s Hospital, Boston, MA, USA

2. Neonatal Intensive Care Unit, Boston Children’s Hospital, Boston, MA, USA

3. Harvard Medical School, Boston, MA, USA

Abstract

Children can experience extreme fear when undergoing medical procedures, including blood draws. A growing body of evidence points to the benefits of Child Life Specialists supporting children throughout medical procedures in various medical settings. This prospective cohort study aimed to describe the impact of Child Life Specialist facilitated play on children's fear and caregiver satisfaction in an outpatient blood drawing lab. A nonrandomized convenience sample of 150 children and their caregivers were enrolled. Seventy-five patients received the Child Life Specialist intervention during their blood draw, while the remaining 75 patients were enrolled as controls. Children and caregivers in the intervention group spent less time in the procedure room, with a median time of 3 min (interquartile range: 2-5) as compared to 5 min (interquartile range: 5-6; P < .001) for the control group. Caregivers in the intervention group reported the atmosphere ( P = .032) and experience ( P < .001) more positively, and children reported lower fear scores ( P = .007) as compared to the control group. The findings of this study suggest that Child Life Specialist interventions in pediatric outpatient blood drawing labs improve satisfaction and reduce fear.

Funder

Boston Children's Hospital Program for Patient Safety and Quality

Publisher

SAGE Publications

Subject

Health Policy,Health (social science),Leadership and Management

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4. Palmer S, Ipsen T. Caring for our children: A look at patient experience in a pediatric setting. The Beryl Institute. 2020.

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