The meaning and making of union delegate networks

Author:

Peetz David1,Murray Georgina1,Muurlink Olav2,May Maggie1

Affiliation:

1. Griffith University, Australia

2. Central Queensland University, Australia

Abstract

Networks are a subject of growing research interest. Yet union networks, particularly networks of delegates, and ways to build them, are still poorly understood. This is a study of the meaning that workplace union delegates assign to networks of support. It explores the characteristics of effective delegate and union networks and influences upon them. Effective networks are a combination of strong and weak ties, such that delegates sometimes do not recognise they are part of a network. Our three-stage research methodology involved delegate focus groups, a paper-based self-completion questionnaire of recently trained delegates (N = 473) and a follow-up telephone survey (N = 145). It found that organisers were key to creation of internal workplace networks (although they did not necessarily establish them) and in providing a bridge for delegates with external networks. They were the key support person for many delegates. Networks took a variety of forms. Only a minority were formalised. A majority were mainly internal to the workplace. Social media were rarely used, with little intention of using them more, and were, we suspect, underutilised.

Publisher

SAGE Publications

Subject

Organizational Behavior and Human Resource Management,Economics and Econometrics

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