Advantages and disadvantages of a municipal solid waste collection service for citizens of Hanoi City, Vietnam

Abstract

Governments of municipalities in Vietnam experiencing dynamic economic growth and dramatic population increases have been struggling to manage increased amounts of municipal solid waste (MSW). This study aimed to clarify the advantages and disadvantages of the current MSW collection service for citizens of the four central districts of Hanoi city, Vietnam, by conducting interviews with 200 households and 200 business entities regarding their satisfaction with the service. The survey results showed that Hanoi city provides an economical collection service with sufficient frequency and at appropriate times for citizens. However, a number of citizens complained about unsanitary conditions in the area surrounding their residence. Business entities had sufficient motivation to sell recyclable waste (RW) to the informal sector, not only to derive revenue from selling RW, but also to reduce the amount of MSW generated, thus reducing the MSW collection fee. Households were not motivated to reduce MSW by selling RW to the informal sector because they paid a fixed collection fee. As a result, an improvement in living standards in the near future is expected to contribute to increasing the amount of MSW generated from households.