Affiliation:
1. Texas Agricultural Experiment Station
2. M. J. Neeley School of Business, Texas Christian University
Abstract
The public service delivery process is largely shaped by two related sets of decisions. Allocation decisions determine who gets what; distribution decisions dictate when, where, and how services will be delivered. These decisions are substantially influenced by the concept or standard of equity employed by decision-makers. This article explores alternative concepts of equity and their implications regarding the allocation and marketing of public services.
Cited by
14 articles.
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