Communication Competence, Leadership Behaviors, and Employee Outcomes in Supervisor-Employee Relationships

Abstract

Supervisor communication competence and leadership style were used to predict specific employee outcomes. In the study, 276 participants working in various industries completed measures of communication competence and leadership styles about their direct supervisor along with measures of their job satisfaction, motivation, and organizational commitment. As predicted, effective and appropriate communication were both positively related to satisfaction, motivation, and organizational commitment. Furthermore, task- and relations-oriented leadership styles were both positively related to all three employee outcomes as well. Finally, regression analysis determined that effective communication and relations-oriented leadership were the best predictors of satisfaction, motivation, and organizational commitment.