1. Transport Focus. Rail-passenger-priorities for Improvement, https://www.transportfocus.org.uk/publication/rail-passengers-priorities-for-improvement-2/ (2020, accessed 19 November 2021).
2. Shapps G, Williams K. Great British Railways: the Williams-Shapps plan for rail. Tech Report. London: Department for Transport, https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/994603/gbr-williams-shapps-plan-for-rail.pdf (2021, accessed 19 November 2021).
3. Office of Rail and Road. Passenger rail performance, https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/(2020, accessed 1 October 2021).