Flexibility, Segmentation and Use of Labour in Finnish Retail Trade

Abstract

The purpose of the study is to analyse the effects of management strategies on the segmentation of five department store labour markets in Finland. (1) The competitive strategies of firms are expected to have different con sequences for the use of labour (2) Within firms, the differentiated use of labour is examined in relation to the use of different flexibility strategies In department stores the most important strategy for obtaining (numerical) flexibility has been the fast growth of part-time work.