Policing and social media: The framing of technological use by Canadian newspapers (2005–2020)

Abstract

As digital platforms that expand opportunities to create, distribute, and access content online, social media are transforming the policing landscape. While scholars have considered social media’s contradictory effects on police services’ public image and operational capacity, less is known about how patterns of technological use are reported within the mainstream press. Employing a mixed-methods content analysis, this article assesses how Canadian newspapers framed the policing-social media relationship over a 15-year period, and how such representations can affect public opinion and policy. It finds, despite minor fluctuations over time and across outlets, news organizations prioritized police perspectives and offered overwhelmingly favourable assessments with social media being constructed as a valuable tool of crime prevention and control. The broader implications of these findings for perceptions of law enforcement and relations between the news media and institutional power are provided.