Predicting Job Performance from Background Characteristics: More Evidence from the Public Sector

Abstract

Despite extensive research on employee selection, managers still do not have clear guidance on whether specific background characteristics predict good performance. To help clarify this issue, this study analyzed the relationships between several academic/work background characteristics and performance appraisal scores for entry-level professionals in a public sector agency. Agency managers were also surveyed to determine if they believed that these characteristics predict performance. Although the managers perceived that most of the characteristics studied are linked to performance, only one characteristic, grade point average, was found to be statistically related to appraisal scores. This study's findings support other research which suggests that it may be better to base employee screening/selection decisions on specific job-related knowledge, skills, and abilities, instead of relying primarily on background characteristic “signals.”