Nextdoor v. the community network literature: Do Nextdoor’s uses match the potential envisioned for ComNets

Abstract

This study considers whether the use of the neighborhood-focused social networking web application, Nextdoor, might in certain instances rise to the level of community development envisioned over 25 years ago by “community networking” (ComNet) scholars. In the 1980s and 1990s, academics and journalists recognized the potential of “electronic community networks,” or ComNets, to help people connect with their geographic communities and help struggling communities with civic and economic development. Those early ComNets were described as helping residents to “get together” to tackle neighborhood issues from the grassroots. Through a case study drawing from interview data and participant observation, this study looks at how residents in a metropolitan US city and a nearby suburban area might, or might not, be using Nextdoor in these developmental ways envisioned by the ComNet literature.