The Promise of Eye-Tracking Methodology in Organizational Research: A Taxonomy, Review, and Future Avenues

Author:

Meißner Martin12,Oll Josua3

Affiliation:

1. Department of Sociology, Environmental and Business Economics, University of Southern Denmark, Esbjerg, Denmark

2. Department of Marketing, Monash Business School, Monash University, Caulfield East, VIC, Australia

3. Faculty of Business, Economics & Social Sciences, University of Hamburg, Hamburg, Germany

Abstract

Technological advances in recent years have greatly lowered the barriers for using eye tracking (ET) as a research tool in laboratory and field settings. However, despite its potential and widespread application in other disciplines, the use of ET in organizational research remains sparse. This article therefore aims to introduce ET, and thus a new mode of behavioral data, to the field of organizational research. Based on a synthesis of prior literature, we propose an integrative taxonomy that unravels the methodological potential of ET as well as its scope of application. Building on our proposed taxonomy, we systematically review the use of ET in leading management journals and reflect on the current state of research. We further illustrate future avenues for ET in the domains of strategic management, entrepreneurship, and human resources to contribute to the method’s future dissemination and to the advancement of organizational science as well.

Publisher

SAGE Publications

Subject

Management of Technology and Innovation,Strategy and Management,General Decision Sciences

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