COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned

Author:

Wong Antony King Fung1ORCID,Kim Seongseop (Sam)2ORCID,Liu Yun Yao (Jennifer)3ORCID,Grace Baah Nancy2ORCID

Affiliation:

1. Hainan University–Arizona State University Joint International Tourism College, Hainan University

2. The Hong Kong Polytechnic University

3. Sichuan Tourism University

Abstract

The COVID-19 pandemic has drastically affected everyday life and business. To describe the impacts, 566 COVID-19-related articles were published between January 2020 and March 2022 in 18 hospitality and tourism journals. This study identifies the research streams, using content and bibliometric analyses. Content analysis and co-citation analysis revealed six research streams and four research clusters, respectively. A critical analysis was conducted to reflect the theoretical and practical implications and provide suggestions for future research directions. The identified research weaknesses include concerns relating to generalizability, sampling and measurement-related issues, online survey methods, failure to identify different stakeholders’ views on the adoption of new technologies, lack of practical coping scheme studies, lack of effort to adopt multidisciplinary theories, and little exploration of customers’ reactions to virtual events. Results of this study can help facilitate and consolidate the knowledge on the impacts of the pandemic and proactively prepare for future disease crises.

Funder

Research fund of Chris Ryan's Academician Workstation in Hainan Province

Publisher

SAGE Publications

Subject

Tourism, Leisure and Hospitality Management,Education

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