Virtual and Hybrid Meetings: A Mixed Research Synthesis of 2002-2012 Research

Abstract

This research presents an examination of literature written within hospitality and tourism studies and within other disciplines pertaining to virtual and hybrid meeting genres over a 10-year period (2002-2012). While 15 articles were found within hospitality and tourism journals, 67 articles were included within this review, with the majority published within refereed journals outside of hospitality and tourism. Articles were categorized by journal, year, methodology, and theme. Using the diffusion of innovation theory, five themes emerged: comparison of virtual and/or hybrid meetings with face-to-face meetings, perceptions and attitudes toward virtual and hybrid meetings, management and design of virtual and/or hybrid meetings, specific audiences for virtual and hybrid meetings, and uses of technology within virtual and hybrid meetings. These articles have been accumulated to identify gaps in the literature and provide future research recommendations within hospitality and tourism to be addressed.