How Library Management Systems can demonstrate value for money from information and library services

Abstract

Statistics and other evidence from library management software can be used to justify continued funding of library staff and resources and defend library and information services from funding cuts or closure. This article looks at how the different modules of integrated library management software and, in particular, enquiry tracking software can be used to increase operational efficiency thus providing the best value from current investment. It considers how the integrated library management system can be used to demonstrate how library and information services (LIS) are aligned with the wider organization’s business objectives and are therefore a necessary function for the organization. The author also looks at the potential of library management systems for enabling the library and information service to contribute to income generation so changing the perception that they are a drain on resources. Of the functionality of library management systems. Enquiry tracking software in particular can help prove the value of library and information services and resources to senior management.