2000 International Student Paper Award Winner: Balanced Scorecard for Projects

Abstract

In order to better manage the ongoing project and provide an organizationwide response to increasing pressures for excellence in project management, a “balanced scorecard” (BSC) approach can be used to perform “health checks” throughout the project life cycle. In projects, there is always a scorecard. Each organization has standards of success. When project managers look at the four business aspects (financial, organizational, customer relationship, and training and innovation), they will begin to understand the true impact of the project's success in the entire organization and see the dependencies to success between the project, the corporate project portfolio, and the organization.