Proactive Personnel Administration: A Model for Administration as a Helping Profession

Abstract

A study of the role of administrators in education and rehabilitation, this article confronts the problems arising from a lack of constructive, interpersonal communication and discusses prevalent trends in administration which focus more on technological and electronic advancements rather than daily staff concerns. Suggesting that all too often administrators become managers of things rather than people, the author proposes the need for a proactive administrative approach, introducing a help-giving attitude rather than a bureaucratic style of management. Concrete recommendations for improving the work environment through an ongoing responsiveness to staff needs and concerns are offered.