A Content Analysis of Personal Safety Apps: Are They Keeping Us Safe or Making Us More Vulnerable?

Abstract

Despite personal safety apps claiming to increase safety, few studies have examined the usefulness of such apps in reducing public stranger violence. A content analysis of personal safety apps available in the iTunes store and Google Play identified location-based services, personal alarms, crowd-sourced hot spot data, and geofencing as the most common features. The majority of apps offered interventions either at the time of the event or post-event, suggesting that they may reduce a user’s fear of crime but have limited usefulness in reducing vulnerability to victimization. Implications for users, app designers, and key stakeholders are discussed.