The Impact of the COVID-19 Pandemic on Staff in Violence Against Women Services

Author:

Burd Caitlin1ORCID,MacGregor Jennifer C. D.2,Ford-Gilboe Marilyn2,Mantler Tara3ORCID,McLean Isobel4ORCID,Veenendaal Jill1,Wathen Nadine2,

Affiliation:

1. Faculty of Information and Media Studies, Western University, Canada

2. Arthur Labatt Family School of Nursing, Western University, Canada

3. School of Health Studies, Western University, Canada

4. School of Architecture and Landscape Architecture, University of British Columbia, Canada

Abstract

The COVID-19 pandemic has been harmful to survivors of abuse. Less understood is the impact on staff in the violence against women (VAW) service sector. Using interpretive description methodology, we examined staff experiences during the pandemic in Ontario, Canada, and found four core themes: (1) the emotional toll of the work; (2) remote (doesn't) work; (3) work restructuring; (4) efforts to stay well and subthemes nuancing staff experiences in a sector vulnerable to vicarious trauma. This research underscores the need to mitigate experiences of stress, heavy workloads, and guilt for staff in VAW services during crises and provides action-oriented recommendations.

Funder

Social Sciences and Humanities Research Council of Canada

Western University

Publisher

SAGE Publications

Subject

Law,Sociology and Political Science,Gender Studies

Reference42 articles.

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2. Recent intimate partner violence against women and health: a systematic review and meta-analysis of cohort studies

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4. Burnett C. (2012). Examining the effects of policies on the delivery of shelter services to women who have experienced intimate partner violence (Publication No. 635) [Doctoral dissertation]. Western University, Western Graduate and Postdoctoral Studies. https://ir.lib.uwo.ca/etd/635

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