How DMOS Respond to the COVID-19 Pandemic: The Case of Los Angeles-Reference-Cited by-同舟云学术

How DMOS Respond to the COVID-19 Pandemic: The Case of Los Angeles

Published:2023-12-25 Issue: Volume: Page:
ISSN:2164-9987
Container-title:Journal of Hospitality & Tourism Cases
language:en
Short-container-title:Journal of Hospitality & Tourism Cases

Author:

Leung Xi Y.¹,Zhang Huiying²,Bai Billy²

Affiliation:

1. University of North Texas, Denton, USA

2. University of Nevada, Las Vegas, USA

Abstract

Destination marketing organizations (DMOs) are key players in destination crisis management. This case study applies the theoretical background regarding destination crisis management in exploring the role of DMO in managing Los Angeles as a destination. Based on an interview and documentation, the case explicates the recovery efforts led by Los Angeles Tourism & Convention Board (LATCB) in response to the COVID-19 pandemic. The case offers valuable information and important insights for destinations to manage future crises and disasters.

Publisher

SAGE Publications

Link

http://journals.sagepub.com/doi/pdf/10.1177/21649987231208836

Reference30 articles.

1. ABC7. (2020, May 10). SoCal economy losing billions in revenue from tourism drop during COVID-19 pandemic. ABC7 Los Angeles. Retrieved August 6, 2020, from https://abc7.com/6170018/

2. AirTalk. (2020, April 21). New report dives deep into the economic impact of COVID-19 on Los Angeles county. Southern California Public Radio. Retrieved August 6, 2020, from https://www.scpr.org/programs/airtalk/2020/04/21/65538/exploring-the-economic-impact-of-COVID-19-on-los-a/

3. Baertlein L. (2020, May 17). California seniors get free restaurant meals delivered under new program. Reuters. Retrieved August 6, 2020, from https://www.reuters.com/article/us-health-coronavirus-california-restaur-idUSKBN22T0BV

4. California State Government. (2021). Tracking COVID-19 in California. Retrieved April 10, 2021, from https://covid19.ca.gov/state-dashboard/

5. Casiano L. (2020, July 1). California Gov. Newsom orders bars to close, restaurants to halt indoor dining in LA, other counties. Fox News. Retrieved April 10, 2021, from https://www.foxnews.com/us/coronavirus-california-newsom-bars-close-restaurants-indoor-dining-los-angeles-halted