Recruitment Issues in the Hospitality Industry

Author:

Sonmez Damla1,Liu Lin2,Mistry Trishna2

Affiliation:

1. University of South Carolina, Columbia, USA

2. University of South Florida, Tampa, USA

Abstract

The case study discusses the adverse outcomes and consequences of ineffective recruitment processes in the hospitality industry. The issue is evaluated by analyzing the recruitment process in a newly opened restaurant. This case study aims to generate discussions on the importance of sustaining the correct recruitment strategy, which is an essential part of the business plan of a hotel. The solution for the issue mentioned above may be established by specifying the frames of role distribution to prevent any ambiguity for a reliable recruitment mechanism.

Publisher

SAGE Publications

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