Clashing Values, Firm Identity, and Changing Social Norms: The Case of Chick-Fil-A-Reference-Cited by-同舟云学术

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Clashing Values, Firm Identity, and Changing Social Norms: The Case of Chick-Fil-A

Published:2015-08 Issue:2 Volume:5 Page:38-47
ISSN:2164-9987
Container-title:Journal of Hospitality & Tourism Cases
language:en
Short-container-title:Journal of Hospitality & Tourism Cases

Author:

Singal Manisha¹,Krawczyk Matthew¹,Beal Jeremy¹

Affiliation:

1. Virginia Tech.

Publisher

SAGE Publications

Link

http://journals.sagepub.com/doi/pdf/10.1177/216499871500500206

Reference32 articles.

1. Best Practices in Diversity Management in Customer Service Organizations

2. Wood R. (2003). Diversity management. The international hospitality industry. Structure, characteristics and issues, 93–109.

3. New developments concerning sexual orientation discrimination and harassment

4. Stated and Unstated Opportunities and Barriers to Lesbian, Gay, Bisexual, and Transgendered Supportive Organizations

5. About: Winshape Foundation. (2012). Retrieved April 03, 2015 from Winshape. com: http://winshape.com.

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