Exploring Relationships Between Nurse-Patient Interactions and Duration of Emergency Room Triage-Reference-Cited by-同舟云学术

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Exploring Relationships Between Nurse-Patient Interactions and Duration of Emergency Room Triage

Published:2019-09 Issue:1 Volume:8 Page:270-272
ISSN:2327-8595
Container-title:Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care
language:en
Short-container-title:Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care

Author:

Boxley Christian¹,Stein Lucy¹,Wynn Rachel¹,Miller Kristen¹,Ratwani Raj¹,Fegley Brett²,Ratwani Krista²

Affiliation:

1. National Center for Human Factors in Healthcare, MedStar Health, Washington DC

2. Aptima Inc., Woburn, MA

Abstract

We observed nurse-patient interactions during triage in an emergency department over the course of a two-month period. After 161 observations, we found no significant correlation between the percentage of interaction attributed to the patient and the amount of time the patient spent in triage. Additionally, this study found no correlation between the types of questions the nurse asks and the time patients spend in triage.

Publisher

SAGE Publications

Subject

General Medicine

Link

http://journals.sagepub.com/doi/pdf/10.1177/2327857919081064

Reference7 articles.

1. Emergency department triage: A program assessment using the tools of continuous quality improvement

2. Five-Level Triage: A Report from the ACEP/ENA Five-Level Triage Task Force

3. Factors that affect the flow of patients through triage

4. A systematic review of triage-related interventions to improve patient flow in emergency departments

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