Performance Measurements: Principles and Practice

Author:

Ford Geoffrey1

Affiliation:

1. University of Southampton, Highfield, Southampton S09 5NH, UK

Publisher

SAGE Publications

Subject

Library and Information Sciences

Reference13 articles.

1. MEASURING THE GOODNESS OF LIBRARY SERVICES: A GENERAL FRAMEWORK FOR CONSIDERING QUANTITATIVE MEASURES

2. Buckland, M.K. Book Availability and the Library User. New York: Pergamon, 1975, pp. 109-131.

3. A THEORETICAL NOTE CONCERNING THE ADAPTIVITY OF DEMAND FOR LIBRARY DOCUMENTS

4. Orr, R.H. "The Scientist as Information Processor: A Conceptual Model Illustrated with Data on Variables Related to Library Utilization". In Nelson, C. E. and D. K. Pollock. Communication among Scientists and Engineers. Lexington, Mass.: D. C. Heath, 1970 , pp. 143-189.

5. Ford, G. User Studies: An Introductory Guide and Bibliography. Sheffield: Centre for Research on User Studies, 1977. See pp. 38-40.

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