Internal Marketing, Faculty Engagement, and Innovative Behavior: An Empirical Study in Higher Education

Author:

Sarangal Rajani Kumari1ORCID,Nargotra Meenakshi2,Singh Rabinder3ORCID,Singh Gurmeet4ORCID

Affiliation:

1. The Business School (TBS), University of Jammu, J&K, India

2. The Business School, Bhaderwah Campus, University of Jammu, Bhaderwah, J&K, India

3. School of Business Studies, Central University of Jammu, J&K, India

4. School of Business & Management, The University of the South Pacific (USP), Suva, Fiji

Abstract

The current research study investigated the significance of internal marketing (IM) to enhance faculty innovative behavior (FIB) and faculty engagement (FE) in higher education (HE). Furthermore, the mediation of FE in the association between IM and FIB has been investigated. Three hundred teachers from three major public sector universities in union territory (Jammu and Kashmir) in India have been contacted to gather responses. The study contributes in numerous ways to the literature—dimensions of IM have a significant and positive impact on FIB in the HE sector. FE significantly mediated the effect of IM and its dimensions on FIB. This study also enlarged the scope of social exchange theory by using it from faculty perspectives in HE. Furthermore, the study has made an attempt to modify the scale to measure constructs for making them suitable in the HE sectors. Research findings offer numerous suggestions for administrators in HE institutions.

Publisher

SAGE Publications

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