Social media actually used by people with visual impairment: A scoping review

Abstract

Social media use is an integral part of people’s daily routine nowadays. Obviously, individuals with visual impairment are not excluded and use social media as well, even though they still face accessibility issues. The purpose of this review was to provide an overview of the existing literature on social media used by individuals with visual impairment and of the ways social media have been conceptualized throughout it. A literature search took place in the databases EBSCOhost, ERIC, Scopus and ResearchGate as well as the search engine Google Scholar. A total of 13 studies, published from 2011 to 2022 met our criteria and were included in this scoping review. According to our results, Facebook is the most used social media website by individuals with visual impairment as it was referenced in almost every single one of the studies reviewed and was recognized as the most used by individuals with visual impairment in the majority of them. Twitter is the second most popular social media website among individuals with visual impairment, followed by YouTube, WhatsApp, LinkedIn, Instagram, and Skype. Consequently, the statement that Facebook is the most popular social media website based on the number of its users is also confirmed with regard to users with visual impairment. However, the fact that an instant messaging service, such as WhatsApp, is recognized among researchers as a social medium when various social media definitions in the existing literature exclude this type of services showcases the confusion prevailing among researchers in this field. Thus, the literature would greatly benefit if researchers proposed a more thorough and robust definition for the widely, often inaccurately, used term social media.