Exploring the perceptions of people with dementia about the social robot PARO in a hospital setting

Author:

Hung Lillian1ORCID,Gregorio Mario2,Mann Jim2,Wallsworth Christine2,Horne Neil2,Berndt Annette2,Liu Cindy3,Woldum Evan3,Au-Yeung Andy4,Chaudhury Habib5ORCID

Affiliation:

1. School of Nursing, University of British Columbia, Vancouver, British Columbia, Canada

2. Community Engagement Advisory Network, Vancouver, British Columbia, Canada

3. Faculty of Medicine, University of British Columbia, Vancouver, British Columbia, Canada

4. Vancouver General Hospital, Vancouver, British Columbia, Canada

5. Department of Gerontology, Simon Fraser University, Vancouver, British Columbia, Canada

Abstract

New technology, such as social robots, opens up new opportunities in hospital settings. PARO, a robotic pet seal, was designed to provide emotional and social support for older people with dementia. We applied video-ethnographic methods, including conversational interviews and observations with video recording among 10 patient participants while they were using the robot. We also conducted semi-structured individual interviews and focus groups with nursing staff to gain contextual information. Patient and family partners were actively involved in the study as co-researchers. This study reports our findings on the perceptions of 10 patients with dementia about their experiences with PARO in a hospital setting. Thematic analysis yielded three substantive themes: (a) ‘it’s like a buddy’ – the robot helps people with dementia uphold a sense of self in the world, (b) ‘it’s a conversation piece’ – the baby seal facilitates social connection and (c) ‘it makes me happy’ – PARO transforms and humanizes the clinical setting. Our findings help provide a better understanding of the perspectives of patients with dementia on the use of social robots.

Funder

Woodward Foundation

Publisher

SAGE Publications

Subject

General Social Sciences,Sociology and Political Science,General Medicine

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