Customer Focused System for Pre-sale Housing Customisation Using Case-based Reasoning and Feng Shui Theory

Abstract

Customisation and Feng Shui principles have been increasingly emphasized in many Asian countries. The traditional housing customisation approach is indefinite, and the judgment on using Feng Shui for housing is costly and time-consuming. This study presents a customer-focused system to support decision making in pre-sale housing customisation using a case-based reasoning (CBR) approach combining important Feng Shui theories. Two prevalent Feng Shui schools, Form school and Compass school, are applied to assess external built environments and judge indoor auspicious orientations respectively. With this system, customers are able to participate in the design process by customising the house according to their specific needs and Feng Shui considerations without complicated communication with professional designers and Feng Shui experts.