1. Department of Marketing, EDHEC Business School, Roubaix, France
2. Department of Marketing, Innovation and Organisation, Center for Service Intelligence, Ghent University, Belgium
3. Department of Marketing, Carroll School of Management, Boston College, MA, USA
4. Department of Marketing, Peter J. Tobin College of Business, St. John’s University, New York, NY, USA
5. Department of Marketing, INSEEC U. Research Center, International University of Monaco, Monaco