Affiliation:
1. University of Massachusetts Dartmouth, USA
2. Carnegie Mellon University, Pittsburgh, PA, USA
Abstract
We develop a method to assess the three indicators of transactive memory systems (TMS)—specialization, credibility, and coordination—through computer-aided text analysis. First, human coders assessed group transcripts for phrases representative of these indicators. From those phrases, we identified words that occurred frequently to develop a dictionary of TMS indicators. In total, we analyzed 262 groups composed of 1,091 individuals. Both the human-coded and dictionary-based assessments of TMS indicators are significantly related to a popular survey-based assessment of TMS. Our approach could be used to advance understanding of TMS by analyzing it in contexts where administering surveys is not feasible.
Funder
National Science Foundation
Army Research Office
Subject
Applied Psychology,Social Psychology