Taking Care at Work: Gender, Coping, and Anti-Violence Work During COVID-19

Author:

Welch Leigh1ORCID,Schwarz Corinne2ORCID

Affiliation:

1. Sociology, University of California Berkeley, Berkeley, CA, USA

2. Gender, Women's, and Sexuality Studies and Sociology, Oklahoma State University, Stillwater, OK, USA

Abstract

COVID-19 transformed frontline anti-violence workers’ organizational routines by transitioning to virtual formats, decreasing face-to-face interactions, and shifting client needs. To address ever-changing workplace stressors, service providers adapted and/or modified coping mechanisms. In this paper, we analyze interviews with 23 anti-violence workers in the US Great Plains region, focusing on tactics used to avoid burnout and meet client needs. We discuss how workplace pace, direct-action coping practices, and a lack of inter/intra-agency social support impact how workers do their necessary jobs. Though some challenges were pervasive pre-pandemic, anti-violence workers’ experiences also highlight how “post-COVID-19” workplaces must adequately support staffers.

Publisher

SAGE Publications

Subject

Social Sciences (miscellaneous),Gender Studies

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