Please Excuse My Accent: An Examination of Impression Management Strategies Used by Nonnative Speakers

Author:

Roberson Loriann1,Kim Regina2ORCID,Russo Marcello3,Briganti Paola4

Affiliation:

1. Teachers College, Columbia University, New York, NY, USA

2. Department of Management, Fairfield University Charles F Dolan School of Business, Fairfield, CT, USA

3. University of Bologna, Bologna, Emilia-Romagna, Italy

4. University of Naples Parthenope, Napoli, Campania, Italy

Abstract

In this research, we investigate the impression management (IM) strategies used by nonnative speakers. We ask the following questions: (1) What IM strategies do nonnative speakers employ, (2) Are some IM strategies more effective than others, and (3) What determines the use of different IN strategies among nonnative speakers? Across two studies, we examine if some IM strategies are more effective than others in improving outcomes for nonnative speakers. Results from both studies revealed negative effects associated with the use of defensive strategies, and results from Study 2 demonstrated benefits associated with assertive strategies (i.e., self-promotion and flattery).

Publisher

SAGE Publications

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4. Beyene T., Hinds P. J., Crampton C. D. (2009). Walking through jelly: Language proficiency, emotions, and disrupted collaboration in global work. Harvard Business School Working Paper, 09-138.

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