Training and Supervision Through the Written Word: A Description and Intern Feedback

Abstract

Interns support the use of transcription as a method for feedback during supervision. Thirty of 45 master’s level interns who experienced supervision with transcripts returned a transcription survey and indicated positive outcomes for this type of supervision. Positive characteristics included efficiency, concreteness (what was actually said), and ease in analyzing and constructing productive responses. The supervisor’s reinforcement (written) was provided as often as was necessary. Negative aspects of using transcriptions included anxiety associated with the visual reminder of the lack of developed skills, loss of nonverbal behaviors, and less personal interaction between the supervisor and intern.