Online student perceptions of their communication preparedness

Abstract

Though scholars have identified a myriad of student characteristics and skills necessary to prepare individuals for online education, one notable gap in the literature is a focus on preparedness for online communication and interaction. To address this gap, the purpose of the present study was to explore what elements of interaction students identified being most and least prepared for when communicating with their instructor and peers in an online class. Participants responded to four open-ended questions on their perceptions of communication preparedness in the online classroom. Responses were open-coded and findings reveal that there is a lot of potential uncertainty surrounding communication and interaction within this context, as well as challenges for creating authentic connections within this space. Based on participant responses, practical implications for both online instructors and online students are offered.