The REDE Model of Healthcare Communication: Optimizing Relationship as a Therapeutic Agent-Reference-Cited by-同舟云学术

The REDE Model of Healthcare Communication: Optimizing Relationship as a Therapeutic Agent

Published:2014-05 Issue:1 Volume:1 Page:8-13
ISSN:2374-3735
Container-title:Journal of Patient Experience
language:en
Short-container-title:Journal of Patient Experience

Author:

Windover Amy K.¹,Boissy Adrienne²,Rice Thomas W.³,Gilligan Timothy⁴,Velez Vicente J.⁵,Merlino James⁶

Affiliation:

1. Office of Patient Experience, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University, The Cleveland Clinic, Cleveland, U.S.A.

2. Neurological Institute, The Cleveland Clinic, Cleveland, U.S.A.

3. Department of Thoracic and Cardiovascular Surgery, Cleveland Clinic Lerner College of Medicine of case Western Reserve University, The Cleveland Clinic, Cleveland, U.S.A.

4. Taussig Cancer Institute, The Cleveland Clinic, Cleveland, U.S.A.

5. Department of Hospital Medicine, The Cleveland Clinic, Cleveland, U.S.A.

6. Professional Staff Affairs Institute/Digestive Disease Institute, The Cleveland Clinic Lerner college of Medicine of Case Western Reserve university, The Cleveland Clinic, Cleveland, USA

Abstract

The REDE model is a conceptual framework for teaching relationship-centered healthcare communication. Based on the premise that genuine relationships are a vital therapeutic agent, use of the framework has the potential to positively influence both patient and provider. The REDE model applies effective communication skills to optimize personal connections in three primary phases of Relationship: Establishment, Development and Engagement (REDE). This paper describes the REDE model and its application to a typical provider-patient interaction.

Publisher

SAGE Publications

Link

http://journals.sagepub.com/doi/pdf/10.1177/237437431400100103

Reference50 articles.

1. Relationship-centered Care. A Constructive Reframing

2. What Makes the Patient-Doctor Relationship Therapeutic? Exploring the Connexional Dimension of Medical Care

3. How does communication heal? Pathways linking clinician–patient communication to health outcomes

4. Doctor-patient communication: A review of the literature

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