How a Human-Centered Design Process Transformed the User Experience of Graft Preparation in the Operating Room

Abstract

In this case study, the human-centered design process used by the Industrial Design and Human Factors (IDHF) team at Johnson & Johnson MedTech in developing the SPEEDTRAP™ Graft Preparation System is overviewed. This article describes three broad efforts to “Understand” needs within knee soft tissue repair procedures and potential opportunities; “Explore” possible solutions through conceptual development, prototyping, and usability testing; and “Materialize” the refinement and delivery of the SPEEDTRAP™ Graft Preparation System. The key results for each broad effort are described.