Applying Human Factors to Modify and Design Healthcare Workspaces and Processes in Response to COVID-19

Abstract

The COVID-19 pandemic continues to present unique challenges to healthcare organizations around the world. Members of a provincial Human Factors team supported several workspace design projects prompted by the pandemic. This article highlights some of the challenges identified in a selection of these projects. It also presents the human factors methods and recommendations that were used to improve workspace designs, processes, and patient safety in healthcare environments.