Why Legitimacy Matters in Crisis Communication: A Case Study of the “Nut Rage” Incident on Korean Air
Author:
Affiliation:
1. School of Communication, Loyola University Chicago, IL, USA
2. Department of Journalism and Mass Communication, Sungkyunkwan University, Seoul, Korea
Abstract
Publisher
SAGE Publications
Subject
General Business, Management and Accounting,Communication,Business and International Management
Link
http://journals.sagepub.com/doi/pdf/10.1177/1050651918816360
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