Are there associations between daily multitasking experience and multitasking performance?

Abstract

Research showed mixed findings regarding the relationships between daily multitasking experience and laboratory multitasking performance. One measurement issue was the low reliability and validity of using a single measurement for daily multitasking experience. Another measurement issue was the popular use of simple laboratory paradigms that may or may not capture well cognitive processes underlying real-life multitasking. The current study revisited the relationship between daily multitasking experience and multitasking performance with a better design. Multiple measurements were used to ensure good reliability and validity. This included a mobile phone task switching measurement—an arguably better proxy for daily multitasking experience and three realistic multitasking paradigms that mimic real life multitasking situations. The results showed that (1) phone switching was not significantly associated with the media multitasking index, suggesting that they were measuring different aspects of multitasking experience; (2) indicators of the multitasking performance were moderately correlated among themselves, suggesting that different realistic multitasking paradigms were measuring overlapping multitasking abilities; and, intriguingly, (3) no significant association between multitasking experience and performance indicators was found. One possibility is that people can only benefit from daily multitasking practice when they engaged in daily multitasking activities with an intention to improve the performance. Other possibilities and implications were also discussed.