The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work

Author:

Qin Yufan Sunny1ORCID

Affiliation:

1. James Madison University, Harrisonburg, VA, USA

Abstract

The goal of this study is to expand current knowledge on employee engagement in remote work by investigating the effect of dialogic communication on remote employee engagement. Drawing on dialogic theory and social exchange theory, the study tested a conceptual model that examines how organizational dialogic communication can enhance remote employees’ psychological need satisfaction for relatedness and organizational identification, ultimately leading to increased employee engagement. The study surveyed 527 full-time employees who work remotely in the United States, providing empirical evidence that contributes to the theoretical understanding of organizational communication and employee engagement in remote work environments.

Publisher

SAGE Publications

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