Ready the Canons: The Role of Canonical Stories in Organizational Sensemaking

Abstract

This article examines the role of canonical stories in sensemaking. Canonical stories are known by members of a group; storytellers can refer to the shared narratives as repositories of meaning. While the sensemaking literature includes multiple studies of stories and storytelling, no studies have explicitly examined the role of canonical stories in sensemaking. Interviews with 55 top leaders in U.S. Catholic universities confronting a fraught issue in their institutions (undocumented student access) indicate a variety of ways that canonical stories operate in their sensemaking. Respondents referred to community narratives, canonical stories that hold specific meaning for their university communities. They told generic or stereotypical stories and fragments as shorthand in their communication. They also used counterfactuals as referents for their sensemaking. These findings help us better understand the role and importance of canonical stories in organizational sensemaking.