Social media engagement tactics in U.S. community policing: Potential privacy and security concerns

Author:

Carter Alexander E1ORCID,Hoy Mariea1ORCID,DeSimone Betsy Byrne1

Affiliation:

1. University of Tennessee, Knoxville, TN, USA

Abstract

Despite law enforcement’s best efforts to use social media as a means of community policing, some engagement tactics may lead citizens to disclose personally identifiable information (PII). We coded 200 tweets with the popular #9PMRoutine that tagged @PascoSheriff (Florida) for participant PII. We found numerous postings of adults’ and children’s PII that are problematic including pictures, health information and security-related comments about their routines or vacations. Implications for law enforcement to protect their communities are discussed as well as opportunities to continue to cultivate their online relationships in a more secure forum. We also provide future research directions.

Publisher

SAGE Publications

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