Written and Computer-Mediated Accounting Communication Skills

Abstract

Communication skills are a fundamental personal competency for a successful career in accounting. What is not so obvious is the specific written communication skill set employers look for and the extent those skills are computer mediated. Using survey research, this article explores the particular skills employers desire and their satisfaction level with new hires. Results indicate that basic writing mechanics are the skills in highest demand, followed by effective documentation. Except for email proficiency, employers do not consider computer-mediated communication competencies as important as traditional business communication skills. The article concludes with curricular implications for accounting communication.