A Service Evaluation of Telesonography® and the Measured Outcomes, Within an Under-Resourced Obstetrics and Gynecology Practice

Abstract

Objective: To evaluate the effectiveness of a tech-enabled telesonography service in an under-resourced obstetrics and gynecology (OB/Gyn) clinic. Materials and Methods: Quantitative data were collected for each sonographic exam to determine its efficiency and accuracy. A survey was also offered to measure patient satisfaction. Data were collected and analyzed to produce early trends following the implementation of the service. Results: The tech-enabled telesonography service decreased patient exam and report turnaround times in an under-resourced OB/Gyn clinic, which correlated with decreases in the time until the next appointment and the clearing of scheduling backlogs. Importantly, this efficiency was achieved without forfeiting diagnostic accuracy or patient satisfaction. Conclusion: This project demonstrated that the service provided reduced wait times for this under-resourced clinic without sacrificing diagnostic accuracy.