Affiliation:
1. Center for Research and Teaching in Economics (CIDE), Mexico City, México
Abstract
Most research on administrative burdens focuses on measuring their impact on citizens’ access to services and benefits. This article fills a theoretical gap and provides a framework for understanding the organizational origins of administrative burden. Based on an extensive literature review, the explanations are organized according to their level of intentionality (deliberate hidden politics or unintended consequences) and their level of formality (designed into formal procedures or caused by informal organizational practices). The analysis suggests that administrative burdens are often firmly rooted in a political economy of deeply engrained structures and behavioral patterns in public administration.
Subject
Marketing,Public Administration,Sociology and Political Science
Cited by
80 articles.
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