Affiliation:
1. King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia
Abstract
This study examines conflict that can co-determine the effectiveness of nonprofit organization performance. Based on Ashby’s law of requisite variety, interorganizational conflict is defined in terms of a lack of fit between input variety and variety-handling capabilities. The calculated organizational interaction effectiveness (IE) ratio of 2.04 is used to determine the quality of interactions. “Flexibility” is the dominant category for helpful incidents (49.03%). Within non-helpful incidents (45.67%), however, “Unreliability” is the dominant category. This major source of conflict commonly produces an imbalance between flexibility and reliability as manifest by a mismatch between input variety and variety-handling capabilities.
Funder
king fahd university of petroleum and minerals
Subject
Marketing,Public Administration,Sociology and Political Science
Cited by
2 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献