Realizing the potential of real-time clinical collaboration in maternal–fetal and obstetric medicine through WhatsApp

Abstract

Background This study aimed to explore the potential of using instant messaging to enhance patient-care and physician-education in obstetric medicine and maternal–fetal medicine. Methods This retrospective study examined real-time correspondence between a closed group of maternal–fetal medicine physicians and fellows-in-training. Correspondence was grouped into four domains. Time to obtain a response and their utility was analysed. Results Over the two-year period, 41 international members contributed 534 clinically relevant messages (291 stems and 243 responses). Of these, 33% were advice seeking, 23.4% case-sharing, 35% educational content and 8.2% miscellaneous content. The median response time was 52 min, and 53% responded in less than 60 min. At least one response in each case influenced clinical management. Conclusion Instant messaging is effective for real-time clinical collaboration and could serve as an important platform for enhancing management and continuing education for obstetric medicine and maternal–fetal medicine physicians. International societies should consider exploring this avenue further.