The Future(s) of Work? Disparities Around Changing Job Conditions When Remote/Hybrid or Returning to Working at Work

Abstract

The future of work is ambiguous at best. Despite widespread shifts to remote/hybrid work during the COVID-19 lockdown, there is a paucity of knowledge about changing job conditions in tandem with different work locales. Is the move to remote/hybrid work a disrupter or accentuator of existing norms and inequalities? Drawing on nationally representative, four-wave panel survey data (October 2020 to April 2022) collected from U.S. workers who spent at least some time working from home since the pandemic onset, we examine effects of within-person changes in where respondents work on changes in job conditions (psychological job demands, job control, coworker support, and monitoring). Estimates from fixed-effects models show that, compared with returning to working at work, ongoing remote and moving to hybrid work lead to greater reductions in psychological job demands, especially among older women and men. Black and Hispanic women moving back to the office experience the greatest loss of decision latitude and schedule control. While white workers see increased coworker support when returning to the office, returning Black and Hispanic men report a decline in coworker support. Family caregivers’ job conditions do not improve whether remote/hybrid or returning to work. Qualitative data collected from Amazon Mechanic Turk illuminate mechanisms leading to salutary effects of remote work, but also the stress of combining jobs with family carework.