Measuring Community Corrections’ Officials Perceptions of Goals, Strategies, and Workload From a Systems Perspective

Abstract

The criminal justice system has experienced changes related to correctional population growth over the past 30years. This article applies general systems theory to assess differences between directors’ and nondirectors’ perceptions of community corrections goals of supervision, importance of officer tasks, and the time required to complete such tasks. Policy implications are drawn from the results of a web-based survey of the American Probation and Parole Association.