Attributional style of emotions and its relationship with users’ search behaviour

Abstract

This study aimed to assess the users’ style of attribution of emotions in information retrieval process based on Weiner’s attribution theory of emotion. The research method in the present research is descriptive and the type of study is practical. The population of this study consisted of MA students of different humanistic science branches studying at Imam-Reza International University. A sample of 72 students was selected. The required information were collected through a questionnaire of attribution style and two researcher-made questionnaires. Results showed that the majority of the users attributed their failure and success in information retrieval to internal causes. Also according to Weiner’s theory, they mentioned ‘effort’ as a factor in their success and ‘inability’ and ‘inadequate effort’ as their main failure factors. Research showed that individuals who attribute their emotions to internal factors are more satisfied with their search. On the other hand, it was found that there is a significant relationship between the overall style of user’s attribution and their style of attribution in information retrieval.